WHAT TYPE OF PAPER AND INKS ARE USED FOR ART PRINTS?

Fine art prints are printed on archival professional-grade fine art paper with a 1/2" white border. Fade-resistant 12 color pigmented archival inks are used to provide a superior color range and quality. The colors represented in these images may be slightly different from the original piece due to various factors like lighting and computer monitor. Professional framing is recommended. All sales are final, with the exception of a few situations.

CAN I RETURN ART PRINTS?

Please note that all sales are final, with the exception of a few situations. Our prints are outsourced and we are not able to accept print returns at this time. Read our return policy here for more information.  Please email info@stephanieryan.com to discuss any concerns you may have.

WHO DO I CONTACT IF I HAVE AN ISSUE ABOUT MY JOURNAL SHIPMENT?

We use Blurb.com to print all of our books. Please contact their customer support   within 30 days of receipt if you experience the following issues:  a material manufacturing defect, a workmanship defect, or a book that arrives damaged. 

WHAT IF I PURCHASED ART OR PRODUCTS FROM STEPHANIE RYAN AND THEN A SALE IS ANNOUNCED? WILL YOU HONOR THAT SALE? HOW CLOSELY TO THE SALE DO YOU HAVE TO MAKE A PURCHASE?

We are happy to honor the sale price of your purchase as long as it was purchased 7 days or less before the sale announcement. 

HOW WILL MY ART BE PACKAGED AND SHIPPED?

All prints are carefully packaged and shipped via USPS or UPS, in a rigid flat-mailer or tube depending on size. Please allow 5-7 days for processing and delivery. All international orders are shipped via USPS International First Class and normally arrive within 2-4 weeks

Original paintings are shipped via USPS Priority, with tracking and insurance. All original work on paper will be carefully packaged in an acid-free sleeve and gently rolled in a rigid mailing tube or placed in a rigid flat mailer for safe travel. Professional framing is recommended. Due to supply chain challenges, please be aware that extended fulfillment and shipping times are possible.

DO I HAVE TO PAY FOR CUSTOMS AND IMPORT TAXES?

Please understand, we are not responsible for delays due to customs. Buyers are responsible for any additional costs due to customs.

PLEASE SEE OUR RETURNS PAGE FOR ALL RETURN INFORMATION

All sales are final. Read our return policy here for more information.  Please email info@stephanieryan.com to discuss any concerns you may have.

CAN I USE STEPHANIE RYAN ART THAT I PURCHASED OR SEE ON HER WEBSITE FOR MY PERSONAL OF PROFESSIONAL USE?

Stephanie Ryan retains all rights to artwork. This includes previously sold and commissioned original paintings. Do not reproduce, copy, or distribute artwork by any method, for any reason without written permission from the artist. If you are interested in licensing Stephanie Ryan artwork, please contact us at info@stephanieryan.com.